Eligibility:
Returns are accepted within 30 days of delivery. Items must be unopened, unused, and in their original packaging to qualify.(Any gifts or complimentary items must be returned together with the product.)
Customized and engraved jewelry items requested for modification by the customer.
Items returned without prior request will not be accepted.
Contact our support team at [
info@RomanCenter.com ] with your order number and reason for return.
Customers are responsible for return shipping costs unless the item is defective, incorrect, or damaged.
Our team will provide return instructions and a return authorization if eligible.
Once we have received and reviewed your return, we will notify you and let you know if the refund has been approved.
Refunds: Once your return is received and inspected, refunds will be issued to the original payment method within 5–7 business days.
Exchanges: Defective, damaged, or incorrect items will be replaced at no additional cost.
Final Sale Items: Promotional or clearance products may not be eligible for return. Please check product descriptions before purchase.